We are planning a giant group trip (12-14) in March. I am coordinating it and was recommending to the others we keep at the Flamingo because of its location and my good experiences there in the past. Instead, we will stay elsewhere (Harrah’s, New York, etc) comparable in price but much cleaner and never in such a state of dis-repair. Next time we will stay at a sister-property like Harrah’s or the Linq. Something similar in price however trying much better. Until some adjustments happen, I is not going to suggest this place to anyone. I did notice that a few of the buttons int he hallways for the elevators did not work.
- WHAT A JOKE. Of course upon checkout, there wasn’t a real individual to fulfill with and we couldn’t probability lacking our flights over one other disappointing customer support expertise, so we had been forced to used the self kiosk to take a glance at.
- I am coordinating it and was recommending to the others we keep at the Flamingo because of its location and my good experiences there in the past.
- Stayed right here Halloween weekend for the When We Were Young Festival.
- I referred to as the customer support line as soon as extra to see if there was ANYONE else that I may converse to and all I received back was an unapologetic, monotone, woman that supplied to file a criticism for me.
- I don’t normally name and complain because I don’t need them thinking I am looking for any freebies.
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Not The Most Effective – Flamingo Las Vegas Hotel & On Line Casino
Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night and still needed to wait in line for almost an hour to make use of a self examine in kiosk. Initial impression was the room was very good however the TV didn’t work. We have been advised to verify in w the entrance desk within the AM, which we did. They requested if it was alright to enter the room whilst we have been gone for the day, sightseeing.
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We gave the OK but my husband took photos of all of our stuff before we left. I tried to name the customer support quantity however was informed that they had been out of the US and I wanted to talk to someone on web site. So, you guessed it, we waited within the line, tried to keep calm and hopeful that someone would make it right in the end. My husband also tried to speak to Caesar’s Rewards, , and so they solely pointed out what the supervisor appeared like so we could ask to speak to her once we made to the entrance of the line.
Not One Of The Best – Flamingo Las Vegas Lodge & Casino
We respect you taking the time to provide your feedback, Timgerkman2021. We respect you taking the time to offer your feedback, Saleslady730. We respect you taking the time to offer your suggestions, Katie. Roulette dealer was imply and took her candy time rearranging chips. Other individuals walked away from the desk due to her terrible angle. This was my 3rd and final time staying on the flamingo.
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However, I did name in regards to the lack of hot water and somehow they made some adjustment and got the water warmer within a quantity of hours. I didn’t complain concerning the different things in the room. This enterprise uses instruments provided by Tripadvisor to encourage and gather guest evaluations, together with this one. Thank you for taking the time to share your expertise with us, John! We cannot wait to welcome you back for another great time at Flamingo Las Vegas soon.
This isn’t the Flamingo I even have stayed at and enjoyed prior to now. Thinking we wouldn’t be in the room a lot, we determined to simply make-do. When we woke Monday I needed to jump dirtyrulett int he bathe. Water barely warmed up, so I took a fast one. I don’t normally call and complain as a result of I don’t desire them considering I am looking for any freebies.
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I inform the worker that we have to speak to the supervisor, and gesture to the blonde lady that was pointed out to us, however she sees me, activates her heel and walks the other method. We inquired what might be done relating to the TV concern and she provided to “upgrade us” to a room with an analogous view. I called the customer service line once more to see if there was ANYONE else that I could communicate to and all I acquired again was an unapologetic, monotone, girl that provided to file a criticism for me. We waited the the rest of the evening for the Engineering Manager to level out up together with his “clarification or apology” however you guessed it, no present.
Not The Best – Flamingo Las Vegas Resort & Casino
So we called down to the entrance desk to allow them to know, to no avail bc they didn’t show or contact us back both. The “complaint call” got through to someone, the next day about 24 hours later and offered us a $50 food credit to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t a real individual to meet with and we couldn’t probability lacking our flights over one other disappointing customer service expertise, so we were forced to used the self kiosk to verify out. We will NEVER advocate the Flamingo to anybody for anything. We appreciate you taking the time to provide your feedback, Lisa. Your feedback have been shared with the suitable group for his or her enter and attention. We value your patronage and hope to look ahead to welcoming you back.